🔒 Why is this page locked?

A lock is not an error. It means the page needs a feature or an area your current plan does not include. There are only two reasons, and both are quick to sort out.

Reason 1: the feature is not on your plan

Tools like Explore, Compare, downloads, and Portfolio come with certain plans. If yours does not include one, its page shows a single locked card instead of the tool. Some can be added on their own; others come with a higher plan. The Plans page shows which.

Reason 2: the area is outside your plan

If you open a report or run a search for an area your plan does not cover, you will get a "not in your plan" message. You can always see everything inside your areas, and nothing outside them.

How to tell which

The locked card names what is needed. If it mentions a feature, it is reason 1. For example, Compare comes with Regional and higher plans, and from Community up it can also be added on its own. If it mentions an area, it is reason 2. Your current plan and areas are shown under Account.