💬 Getting help from a human

If this Help Center did not answer your question, a person will. Here is the fastest way to get a useful reply.

Search the manual first

The search box at the top of the Help home covers every article here. Most questions, especially "why is this locked," "why did my search decline," and "why did the number change," are answered in a minute.

Contact support

For anything else, reach the team at mikek@stolenstuffhawaii.com. To get a fast, accurate reply, include:

• The page you were on (or paste the link).
• The area and time period you were looking at.
• What you expected versus what you saw. A screenshot helps.

Reporting a data question

If a figure looks wrong, tell us the area, period, and signal. Remember that community reports are unverified by design, that recent months are still settling, and that official figures come from HPD open data and can be revised upstream. We will check and explain, and correct anything that is genuinely ours to correct.

Reporting a locked page you should have

If a page is locked that your plan should cover, include your account email and the page. See Why is this page locked to confirm which of the two reasons applies first.