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Why did my search decline?

Two harmless reasons: too few records to show safely, or a question that asks for a ranking, verdict, or forecast.

A search that does not answer is almost always doing its job. There are two reasons, and neither means anything is broken.

A search showing a 'why there is no written summary' block because too few records matched, with chips offering to try the last 12 months or this year.
A search where too few records matched: the tool explains why there is no summary and offers the last 12 months or this year instead.

Reason 1: too few records

To protect privacy, small counts that involve people are hidden: under 5, or under 10 where a victim could be identified (see how small counts are withheld). A very specific question about a small area or a short period can fall below that line. The tool tells you so and offers longer dates ("try the last 12 months," "try this year"). Widen the topic, area, or dates and it will answer.

Reason 2: the question asks for something we do not do

If a question asks the tool to rank places ("which neighborhood is worst"), give a safety verdict ("is Waikiki safe"), or predict ("will theft rise next month"), it declines on purpose. See What we will never do, and why.

How to rephrase

Ask what was recorded instead of asking for a verdict, and it will answer:

  • Instead of "is Kailua safe," ask "what was recorded in Kailua last 6 months."
  • Instead of "rank my areas," ask "which of my areas had the most theft" (Portfolio answers this with each of your areas and its figure).
  • Instead of "will burglary rise," ask "how has burglary changed over recent months."

Last updated 2026-09-30 HST