Help Center ยท Account & access

Plans and what each one covers

How access works: the areas your plan includes, and the features (downloads, Explore, Compare) that come with each plan.

Your plan decides two things: which areas you can see, and which features you can use.

The SSH Intel Plans page: the four signals, a 'What we cover' region picker, a Monthly/Annual toggle with founding-rate note, and the District, Regional, and Portfolio tiers.
The Plans page: the areas each plan covers, what it includes, and a monthly or yearly price toggle.

Areas

Each account covers a set of areas: a single district, a region, several areas, or all of Oahu. You can open reports, search, and compare only within your own areas. Ask about an area outside your plan and you get a polite "not in your plan" message instead of the data. Our server checks this on every request, so it holds everywhere.

Features by plan

Higher plans add more tools as well as more areas:

  • Downloads: print-ready reports and PDF export.
  • Explore: every signal for a place at once.
  • Compare: your areas side by side.
  • Portfolio: your areas together in one table, and "which of my areas..." questions.
  • Places: your own addresses, with a set number of sites per plan (see Using Places).

The Plans page lists exactly what each plan includes and which add-ons you can buy. If a page is locked, your plan does not include that feature or that area; see Why is this page locked.

Billing

All plans are paid; there are no free accounts. Billing runs through Stripe, and your acceptance of the terms is recorded at checkout. To change or cancel, use Account in the top-right menu.

Last updated 2026-09-30 HST